Rental Terms
All vehicle rentals in Gillingham are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines key terms, conditions, insurance information, charges, and your obligations for the rental period. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will take precedence.
Eligibility Criteria
Rental Vehicle Requirements
- To hire a vehicle from Car Hire in Gillingham, you must be at least 21 years old. Age restrictions may vary based on the type of vehicle, with potential extra charges for drivers under 25. A valid full driving license, held for the minimum period stated in the Rental Agreement, is required. Additionally, you must provide valid identification, proof of your current address, and payment information, including a security deposit. Any further requirements will be outlined in the Rental Agreement.
Booking and Payment Information
- Reservations can be made via our website, by phone, or in person at our Gillingham office. A deposit may be necessary to confirm your booking. Full payment, along with a security deposit, is generally required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment systems.
Vehicle Pickup and Drop-off
- At the time of vehicle collection, you are required to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be prepared and signed by both parties. It is your responsibility to return the vehicle in the same condition as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charged as necessary. Please ensure the vehicle is returned with the same fuel level as at pickup; otherwise, refueling charges will apply. Late returns may incur additional fees, so it is important to contact us promptly if you expect to return the vehicle late. You will be held accountable for any parking fines, traffic violations, or other charges incurred during the rental period, plus any applicable administration fees.
Insurance and Liability in Gillingham
- All rentals include basic third-party insurance, with full coverage details and excess amounts outlined in your Rental Agreement. Additional insurance options may be available to limit your financial responsibility. Review these options carefully. You will be liable for any damage or loss up to the insurance excess, unless further insurance is purchased. Damage resulting from negligence or misuse remains your responsibility, regardless of insurance status.
Cancellation and Modifications
Cancellation and amendment policies depend on the type of booking and the notice period provided. For detailed information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
Prohibited Activities
Prohibited Vehicle Uses
- The vehicle must not be used for any illegal activities or purposes. Engaging in racing, rallying, off-roading, or other potentially dangerous activities is prohibited. Transporting hazardous materials is also not allowed. Sub-letting the vehicle or permitting unauthorized drivers is forbidden. Driving under the influence of alcohol or drugs is strictly prohibited. Vehicles must only be used for their intended purposes and within specified passenger and weight limits. Driving outside designated geographical areas requires prior authorization.
Violation of these terms may lead to rental cancellation and fees.
8. Liability Limits in Gillingham
To the fullest extent allowed by English and Welsh law, Car Hire Gillingham will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the amount you paid for the rental in the past year. This limitation does not apply to liability for death or personal injury arising from negligence or fraud.
9. Local Legal Framework
These Terms are subject to the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.
10. Updates to Terms
We reserve the right to update these Terms at any time, with changes taking effect immediately upon publication on our website. Continued use of our services indicates your acceptance of these updates.
Contact Us
For inquiries regarding these Terms, please reach out to us:
Gillingham Car Hire Services
Gillingham, Kent, UK
Contact Number::
443332100115